PROPERTY CODE
   
ADVANCED SEARCH
This kind of search allows to see the available houses for the chosen period
INFORMATION
Who we are
Where we are
Excursions
Judge your vacation
JUDGE YOUR VACATION
Vacanze Lago s.r.l.
Tel. +39 0341 940327
Fax. +39 0341 930576
Email: info@vacanzelago.com
Dear Customer,
We would like for you to spend several minutes to fill out this evaluation sheet of ours. Please put a check on to the corresponding answers or finish the sentence in order to let us know about your personal impressions. With the answers to these questions you bring us closer to our objective in adapting our offers to the best of your needs.

Many thanks to you for helping us.
Place of vacation:
Vacation home or apartment:
Vacation date from: to
Name of Customer:
Customer address:
Total number of people:
Number of children:
E-mail address:
GENERAL INFORMATION
1.
How did you come to know Vacanzelago ?
Advertisement in newspaper or magazine
Friend/someone you know
Internet
You already know Vacanzelago
Other:
2.
 Where did you book your vacation?
Internet
Directly through Vacanzelago
Travel Agency
3.
 How often have you already booked your vacation through Vacanzelago?
First Time
Already the time
4.
 Is this the first time you have spent your vacation on Lake Como?
Yes
No
5.
 Did you enjoy your vacation?
Yes
No
6.
 If yes, what did you like best?
Lake Como and its natural beauties
Cultural attractions ( museums, monumental villas, etc.)
Sports activities
What kind of sports?
7.
 Which of the visited villages did you like best or where would you like to go back or suggest to a friend?
8.
 Were the trips you made interesting or did you expect something better?
9.
 Would you like to have rent a motor boat for a couple of days and see the lake from the waters?
Yes
No
10.
 Do you think that 100 € for a daily rental of a small motor boat is too expensive?
Yes
No
11.
 How much would you spend at maximum a day for a bigger boat 8 meters long for 6 or 7 people and with more services?
300,00 €
400,00 €
500,00 €
12.
 Was there anything you were not satisfied with?
No, nothing
Yes, we were not satisfied with
13.
 If you are not satisfied how much are you not satisfied about ypur needs or your booking on a scale from 1 to 5, where 1 corresponds to very good and 5 to not so good?
1 2 3 4 5
14.
 What were the actual reasons in regard to your renting choice?(town, board etc.)
15.
 Please rate the satisfaction of your needs and the booking department on a scale from 1 to 5, where 1 corresponds to very good and 5 to not so good?
1 2 3 4 5
16.
 How do you judge the information in regard to your trip on a scale from 1 to 5, where 1 corresponds to very good and 5 to not so good?
1 2 3 4 5
17.
 How do you judge your arrival and the delivery of the keys on a scale from 1 to 5, where 1 corresponds to very good and 5 to not so good?
1 2 3 4 5
18.
 How do you judge the state of the furnishings in the home you rented on a scale from 1 to 5, where 1 corresponds to very good and 5 to not so good?
1 2 3 4 5
Please list your comments:
What is missing?
19.
 How do you judge the functionality of the furnishings on a scale from 1 to 5, where 1 corresponds to very good and 5 to not so good?
1 2 3 4 5
Please list your comments:
20.
 How do you judge the surroundings and the infrastructures on a scale of 1 to 5 where 1 is very good and 5 is not good?
Shopping 1 2 3 4 5
Delicatessen 1 2 3 4 5
Cultural Activities 1 2 3 4 5
Free time activities 1 2 3 4 5
Sports 1 2 3 4 5
Restaurants 1 2 3 4 5
Excursions 1 2 3 4 5
Please list your comments:
21.
 How do you judge the description of the following in regard to your rental choice on a scale of 1 to 5 where 1 is very good and 5 is not good?
Cleanness of home 1 2 3 4 5
Furnishings 1 2 3 4 5
Functionality of equipment 1 2 3 4 5
Pool 1 2 3 4 5
Other 1 2 3 4 5
Comments
OTHER INFORMATION
Do you have internet access?
Yes
No
Have you already booked your vacation on-line?
Yes, many times
Yes, once
No